Novotel Campo Grande

The room was average. The hotel didn't even have a few extra hangers for drying clothes when asked for. The breakfast was limited in variety. Other hotels provided free mineral water, but this one didn't. The wireless network in the hotel was very poor. I don't recommend it.

I chose a slightly more expensive room because I had a bad experience the last time, when I stayed in room 299, there was noise from the air conditioning machines. When I arrived at the hotel, to my surprise, I was given the same room, for R$150.00 more than the last time I had stayed. I made a complaint but as the hotel was full we ended up staying in 295, a little better in terms of noise but a room identical to the last one, it doesn't justify the price difference

Excellent hotel, the only disappointment is the minibar does not freeze, it just cools a little more than normal. I called reception and that's it.

Sim, excelente atendimento realizado pela Luiza e Lucas no checkout! Prestativos educados e prontos para resolver qualquer problema

Quartos limpos, atendimento muito excelente do anderson e miquely. Opcoes do restaurante sao muito boas e a comida é bem saborosa.

Ficamos por 5 dias hospedados e fomos muito bem tratados, especialmente pelo Emerson e pela Mikeli. Somos um casal de idosos e tivemos toda assistência e acolhimento.. nota 10. Quartos limpos, café da manhã muito bem servido e diversificado.